Frequently asked questions

How do I reserve a puppy?

Once you choose your puppy, we will provide photos, videos, and all relevant information. A deposit is required to reserve the puppy, and the remaining balance is paid before delivery.

Can I see the puppy before purchasing?

Yes. We provide detailed videos and, if needed,live video calls to ensure full transparency before you make a decision.

What health checks are included?

All puppies undergo comprehensive screening, including:

  • Cardiac ultrasound
  • Full-body X-ray
  • Vaccination and veterinary records

Our goal is to ensure long-term health, not just appearance..

Do you provide any health guarantee?

Yes. We provide a health guarantee along with official veterinary documentation. Specific terms will be clearly outlined in the purchase agreement.

How does delivery work?

We coordinate safe and reliable delivery to your nearest airport or location. Our team manages the process from departure to arrival, ensuring a smooth transition for your puppy.

Do you have a U.S. presence?

Yes. We have an office in Los Angeles, allowing us to provide local support, logistics coordination, and after-delivery assistance for our North American clients.

Where are your puppies sourced from?

Our puppies are carefully selected through trusted sourcing channels in Korea, with strict quality and health standards.

Will I receive updates after reserving a puppy?

Absolutely. We provide regular photo and video updates, along with one-on-one communication throughout the process.

What is included when my puppy arrives?

Each puppy comes with:

  • Vaccination record
  • Health documentation
  • Essential medications

Everything needed for a smooth and safe transition into your home.

Do you work with partners or pet stores?

es. We collaborate with pet stores, veterinarians, and partners. Please visit our “Partner With Us” page or contact us directly for more information.